{"id":7516,"date":"2025-01-21T19:20:13","date_gmt":"2025-01-21T19:20:13","guid":{"rendered":"https:\/\/www.idyllicgrace.com\/?page_id=7516"},"modified":"2025-01-22T20:05:58","modified_gmt":"2025-01-22T20:05:58","slug":"help-info","status":"publish","type":"page","link":"https:\/\/www.idyllicgrace.com\/?page_id=7516","title":{"rendered":"Help & Info"},"content":{"rendered":"\t\t
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Help & Info<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping & Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRefund Policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>

    To complete your return, we require a receipt or proof of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. This will take 1-2 days after we receive your returned item.<\/p>

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        If you haven\u2019t received a refund yet, first check your bank account again.<\/p>

        Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>

        Next contact your bank. There is often some processing time before a refund is posted.<\/p>

        If you\u2019ve done all of this and you still have not received your refund yet, please contact us at info@idyllicgrace.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        Returns & Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>

          If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            To return your product please email us at info@idyllicgrace.com and we will send you our return address.<\/p>

            You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>

            Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>

            If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              Contact us at info@idyllicgrace.com for questions related to refunds and returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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              FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              Here are our questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre your tabs laminated?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

              Yes we use a thin flexible laminate<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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              Yes they are \ud83d\ude42<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Help & Info Shipping & Delivery Refund Policy Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must […]<\/p>\n","protected":false},"author":1,"featured_media":7521,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7516","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/pages\/7516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7516"}],"version-history":[{"count":5,"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/pages\/7516\/revisions"}],"predecessor-version":[{"id":7725,"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/pages\/7516\/revisions\/7725"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=\/wp\/v2\/media\/7521"}],"wp:attachment":[{"href":"https:\/\/www.idyllicgrace.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}